FAQ

What are your photo requirements?

To achieve the best quality artwork for your books, photos must be submitted at the highest quality possible. Please ensure the photos are clear and in focus. Photos taken from your phone may be used but PLEASE DO NOT FILL THE FRAME WITH YOUR CHILDS HEADSHOT as this will distort the face due to the wide angle lens in close proximity. A photo taken from mid-waist up will ensure there will be enough distance to avoid distortion while providing a large enough photo size for us to use within the book. We will colour correct any photos that need doing so,

Please submit 1 in focus photograph of your child looking straight into the camera, at eye level.

Make sure photos are evenly lit, preferably taken in shade with no shadows falling on the face

Photos taken against a blank white or light coloured wall is desirable

Girls with long hair to be falling evenly down onto shoulders as close to the neck as possible, neatly brushed or tied up in pony or piggy tails.

Smiling photographs are always much better when kids are on a magical adventure 🙂

For reference, please look at the sample book on our website.

If we spot a problem in your submitted photos, we will let you know if they cannot be used.

We will also need the following details:

1. Child’s first name

2. Age

3. Hair colour

4. Eye colour

How long will my order take?

As these are personalised storybooks with a lot of photos, creating these books do require a little time to cut and blend your child’s photos onto the pages of this book. For this reason, we ask that you give us anywhere from 3 to 10 days to prepare and print your order. If you do need it in a hurry, please do let us know and we can rush your order through for an additional small fee if there is a queue. Postage times may vary please allow an additional 1 – 2 weeks for delivery.

We offer Worldwide Delivery – Shipped Direct to you from local book printers in your own country. 

What if I’m not happy with my order?

We are positive you will love your children’s own personalised storybook, but we will show you a proof copy photo gallery for you to review before going to print. If your physical items arrive damaged in the post, we ask that you notify us ASAP.